NHS Acid Attack Guidance

Burns caused by acid, alkaline or caustic chemicals can be very damaging and need immediate medical attention.

Call 999 and ask for urgent help.

Immediate first aid

After calling 999, to help prevent severe injuries from a chemical burn:

  • try to carefully remove the chemical and any contaminated clothing
  • rinse the affected area using as much clean water as possible

Remove the chemical and affected clothing

Try to remove the chemical and contaminated clothing from contact with the skin and eyes, but be very careful not to touch or spread the chemical as this could lead to further injuries to the victim or the person helping them.

Use gloves or other protective materials to cover hands and, if possible, carefully cut away clothing such as T-shirts, rather than pulling them off over the head.

Do not wipe the skin as this may spread contamination.

If the chemical is dry, brush it off the skin.

Rinse continuously with clean water

Rinse the affected area continuously with clean water as soon as possible to remove any residual chemical.

Try to make sure the water can run off of the affected area without pooling on the skin and potentially spreading the chemical to a wider area.

Only use water – do not rub or wipe the area.

Stay on the phone until the ambulance arrives and follow any other advice given by the 999 call handler to avoid further injury.

Stockpile food and water, German government tells citizens


Germany’s government has warned its citizens to stockpile food and water in preparation of potential national disruption.

Now published, the “Concept for Civil Defence” advises German citizens to have enough food for 10 days and enough water for five days.

The report emerges following five terror attacks which have taken place in Germany over the past 12 months, including a suicide bombing at a wine bar in Ansbach which injured 12 people last month.

Reliable alarm systems and improved structural protection of buildings is also being urged.

This news comes shortly after a London business group made new preparation suggestions for smaller companies in the English capital in the event of a major terror attack.

Smaller London businesses urged to prepare for potential terror attacks

19200603659_58ae3fbc72_kSmaller companies in London have been urged to make preparations for potential terror attacks which could lead to disruption for several days.

London First believes that, while larger firms are likely to already have planned for terror incidents, small and medium-sized business should take more measures as a precaution.

This includes arrangements for staff to work from home in the event of the capital being under lengthy restrictions, as well as having enough food and drink within the workplace.

It’s also advised to organise a system to ensure of staff well-being, have security staff available on short notice, and even have backup work sites in place.

London First security and resilience director Robert Hall has been keen to stress that businesses working together as a community will provide themselves with a clear advantage in the event of a London attack.

As the United Kingdom’s first truly whole of life safety company, Train2Protect is keen to assist businesses to prepare for any incident, no matter how big or small. Be sure to browse our courses on the left hand side, or contact us for more information.

Story via: Evening Standard


Run, Hide, Tell – A Reminder

Following the announcement of an increase in patrolling armed police across England and Wales following an attack in London’s Russell Square, Train2Protect is keen to remind customers of Run, Hide, Tell – an important campaign from the National Police Chiefs’ Council.

The UK threat level remains at ‘Severe’, meaning that an attack is likely, and Run, Hide, Tell offers a three-step process for those who find themselves in the rare event of a firearms or weapons attack:

RUN to a place of safety. This is a far better option than to surrender or negotiate. If there’s nowhere to go, then…

HIDE. It’s better to hide than to confront. Remember to turn your phone to silent and turn off vibrate. Barricade yourself in if you can. Then finally and only when it is safe to do so…

TELL the police by calling 999.

Train2Protect work to help to avoid these situations. From general Security to Search, Bomb Awareness to Post Room safety, our team can provide training courses in order to create a safer world.

Please don’t hesitate to contact us for more information.

Food Safety (Level 2)

Food Safety in Catering Level 2

This one-day introductory course is ideal for anyone who is employed or is seeking employment in the Catering industry.

Target group

This course is targeted at those working in the catering or hospitality setting where food is cooked and served. For example, those working in pubs, hotels, restaurants, retail, schools or care and nursing homes.

Participants will gain knowledge of:

  • Legislation
  • Food safety hazards
  • Temperature control
  • Refrigeration, chilling and cold holding
  • Cooking, holding and reheating
  • Food handling
  • Principles of safe food storage
  • Cleaning
  • Food premises and equipment

By the end of the course participants will:

  • Gain a firm grasp of the importance of food safety
  • Have knowledge of the systems, techniques and procedures involved
  • Have the confidence and expertise to deliver quality food safely to customers

Assessment Process

There is a short Multiple Choice question paper which is externally set and assessed at the end of the course.

Candidates who anticipate some difficulty in completing the written examination should identify this when they enrol.

E learning module

For those who prefer to learn in their own time at their own speed, we offer a level 2 food safety course via e-learning, click here for further information.

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Recognition of Suspect Postal Devices, X-Ray Image and IED awareness Training

Train2Protects postal device screening courses have been designed to help post room, security staff, or other personnel with a responsibility for dealing with mail or baggage, to identify safe or suspect packages and items and take the appropriate actions on a find.

X-ray of IED
X-ray image of possible IED

Postal device screening training can be provided to both novice and experienced mail screeners:

Postal device screening

Initial course: 1 day course providing an awareness to students who may have, or may not have already received basic x-ray scanner operation training but have little or no previous knowledge of the threat from Postal devices, letter bombs or suspect packages.

Refresher course: 1/2 day course providing an awareness to students who have already received x-ray scanner operation training and may or may not have previous knowledge of the threat from Postal devices, letter bombs or suspect packages.

Clients can modify the training package to meet their requirements regarding the items being screened (mail, baggage, etc).

Course Content

  • The Threat
  • Improvised Explosive or Incendiary Devices (IED/IID’s) and recognition of their component parts
  • Non lethal threats including non explosive devices containing items such as razor blades and hypodermic needles and prohibited items
  • Chemical and biological devices, often referred to as white powder
  • Actions required to be taken on discovery of a suspect package
  • Effects of explosives
  • Postal device recognition
  • Health & safety
  • Interpretation of X-ray images

Train2Protect can also assist in the development of procedures if required. The course also revises the operation of an x-ray scanner and covers the interpretation of x-ray images.

Throughout the course, students are shown and have the opportunity to see and touch inert replica postal and other explosive and non-explosive devices, component parts and weapons. The course can be extended if required to meet the requirements of non x-ray machine trained personnel with extra time.


Due to the nature of the course and the requirement for an operational scanner, cabinet or conveyor, this course is currently only available at client sites.

This course can be delivered at a time to suit you, we offer courses 24/7 with no additional costs for out of normal hours or weekend training.

Course Booking

To book a course and check availability or for further information, please call, email or click here to contact us.

Conflict Resolution and Personal Safety Training

Level 2 Award in Conflict Resolution and Personal Safety

Nationally recognised course for Conflict Resolution and Personal Safety in the workplace.

Work-related violence is on the rise and employers have a duty of care to provide a safe place of work. This is not easy in environments where the potential for conflict and aggression is high. So no matter where you work, this qualification is designed to suit any business, office, industrial, school or work environment.

This Chartered Institute of Environmental Health (CIEH) Level 2 Award in Conflict resolution and personal safety provides employees with a foundation in conflict resolution, with emphasis on the importance of personal safety to enable them to protect themselves in the face of confrontational behaviour.


This course runs for one day.

Who should attend this course?

This Conflict Resolution and Personal Safety course is ideal for anyone who comes into contact with members of the public or works in an are with a high risk of violence, e.g.

  • Receptionists
  • In house security who have not done SIA training
  • Teachers
  • Shop assistants
  • Course Content

Throughout the day, you will learn everything you need to know to complete the multiple choice question paper so you can gain the level 2 award in Conflict resolution and personal safety.

Successful completion of our high-quality conflict resolution and personal safety training course will provide you with an understanding of:

  • Terminology used in conflict resolution
  • The laws that apply to businesses and their employees
  • The concepts of a safe working environment and how the risk of conflict can be assessed
  • Recognition of potential confrontational situations and defuse conflicts before they escalate to serious violence
  • The importance of personal safety

How much will the course cost?

Cost per Candidate: £55. (discounts available on pre-paid bulk bookings and for Charities)
In-house: £325 + VAT & CIEH exams and manual at current prices for a maximum of 20 candidates.


Duration: 6 Hours
Maximum Candidates: 20
Assessment: Assessment is by Multiple Choice Exam Paper
Accredited by: CIEH
Certification Fees/Books: Charged at current CIEH Rates
Contact us today for more information

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Health and Safety Courses in Rochester, Medway, Kent

Rochester – Chatham, Medway Training Centre
Rear of Featherstone House
375 High Street

Located approximately 7 minutes walk from Rochester train station, 10 minutes walk from Chatham train station, 6 minutes walk from Chatham bust station and with ample on-site parking at weekends and several pay & display car parks close by during the week, Train2Protects Rochester training centre is convenient for students from within the Medway towns and those travelling into the area from other parts of Kent including:

Rochester, Chatham, Gillingham, Strood, Rainham, Snodland, Sittingbourne, Faversham, Maidstone, Sheppey, Gravesend, Dartford, Headcorn, Paddock Wood, Royal Tunbridge Wells, Sevenoaks, Staplehurst, Sutton Valance, Tonbridge, West Kingsdown, West Malling, Bexleyheath, Bromley, Orpington and Swanley.

Health & Safety Courses offered at our Rochester training centre include:

Chartered Institute of Environmental Health (CIEH) accredited:

Health & Safety – Level 1 & 2
Principles of Manual Handling – Level 2
Risk assessment – Level 2
Care of Substances Hazardous to Health (COSHH) – Level 2

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